Job details

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Applications Support Engineer

Career level
Middle (2-5 years)
Employment type
Full time
This job can be done remotely
Spoken languages
English - Medium
Number of vacancies

 It is the beginning of your career and your desire to develop makes you look for such a company where to have interesting learning this is so, we are happy to welcome you to our team!


  • Operate the systems portfolio on client premises – custom applications running on Windows and Linux servers in a 24x7 environment (including shifts)


  • Incident management and resolution following Standard Operating Procedures (SOP)
  • Alert management from automated systems
  • Manage escalation of issues to other teams and ensure resolution is reached
  • Monitoring the environments in portfolio, deploy application(s) and patch updates to development, QA and production environments following published Standard Operating Procedures (SOPs)
  • Evaluate the need of and deficiencies including capacity and performance management and planning
  • Interface with the internal clients

Critical Hiring Criteria:

  • Previous relevant experience with Linux or Microsoft Enterprise solutions.
  • Proficiency in spoken and written English
  • Familiar with (or good understanding of similar technologies – minimum 1 year experience per technologies) at least of 3 of the following:
    • Microsoft Windows Server (2008 R2 and above) or Linux (Centos and RedHat)
    • Microsoft IISApache
    • Microsoft SQL Server
    • Monitoring tools and principles
    • Microsoft Powershell
    • Microsoft SharePoint
  • Very good understanding of IT processes (Incident and Problem management, Change management). Ideally ITIL Foundation certified.