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Airfreight forwarder / Expeditor transport aerian

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This position is no longer open for recruitment, but you can indicate your interest to the employer. See also similar jobs.
700 - 1200 €/luna
,
Full time; 1 vacancy


VA RUGAM INSISTENT, NU APLICATI DACA NU ATI CITIT CU ATENTIE ANUNTUL!

Samedaylogistics Romania is seeking for our office in Otopeni airport, a Time-Critical Airfreight Forwarding Agent to support and organize airfreight deliveries for our clients, at global level. The ideal Airfreight Agent will have:

  • at least 2 years airfreight forwarding experience required (preferred but not a must)
  • at least 1 year in Time-Critical airfreight forwarding (nice to have)
  • a demonstrated ability to manage multiple tasks simultaneously with minimal supervision
  • a high attention to details.
  • English language - Advanced level

Responsibilities And Duties

  • Maintaining ongoing relationships with already existing customers, partners and service providers;
  • Maximizing business opportunities by offering customers tailor-made solutions to meet clients’ requests within budgetary and operational restrictions, while making a suitable profit for the Company.
  • Providing support and resolving problems for customers, opening supply requests for customers;
  • Preparing monthly reports
  • Providing in-bound telephone customer support and being able to determine the nature of the call or inquiry (selecting the type of service that customer needs)
  • Distributing mails, preparing reports, processes forms and other specific documents;
  • Communicating effectively in order to solve intermediate level problems and assisting with basic research
  • When required, Screening, preparing and moving customer’s packages for customs clearance
  • Supervising and coordinating warehouse/ramp operational activities
  • Supervising the daily activities of the import / export operations
  • Developing a systematic plan to achieve and maintain account records
  • Complying with airport authority security / safety requirements
  • Performing all other duties assigned or delegated by managers
  • In case is necessary, being able to work on nights or weekends
  • Preparing of time-critical quotations for incoming requests ensuring a timely offer with detailed and accurate information is provided to clients.
  • Allocating of couriers to pending orders for worldwide requests and booking of their travel arrangements.
  • Giving clear detailed instructions and information to couriers on their assignments and modify assignments as broker deems necessary to meet global customer needs.
  • Monitoring and tracking of on-going shipments with the purpose to ensure high quality service is delivered and the company’s expectations are met at any time.
  • Sourcing, selecting and negotiating with external suppliers and service providers with the responsibility of determining and delivering appropriate training if necessary to meet the company requirements.
  • Debtor and Creditor Invoicing and order settlement.
  • Being able to travel when required, in line with business needs.

Knowledge And Skills

  • High school diploma or equivalent
  • At least 2 years customer service experience or general administrative experience in transportation industry
  • Demonstrated ability to manage multiple tasks simultaneously in a fast paced environment with minimal supervision with a high attention to detail
  • Accurate typing and data entry skills
  • Effective verbal and written communication skills
  • Minimum knowledge of transportation process for Domestic / International shipping and documentation


Other details:

  • Working hours: 8 working hours, based on a flexible schedule;
  • Working in 3 shifts, through rotation;
  • Location: Otopeni airport area, Airport Plaza

Benefits:

  • Fuel allowance will be provided / transportation assured;
  • Applied bonuses, calculated once per 3 months, in case target is reached;
  • Professional training abroad, when will be necessary;
  • Travelling abroad when needed
  • Easter & Christmas bonus
  • Annual healthcare subscription to the biggest Healthcare Private network of clinics and hospitals from Romania


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