Job description:
- To request, verify and provide information to clients about transport issues;
- To maintain permanent contact with the other departments in order to find solutions that meet the needs of the clients;
- To understand the requirements of the clients and to agree suitable solutions;
- To respect all policies and procedures of the department/company;
- To regularly provide customers with updated information about their shipments, respecting the agreed deadlines and using the most appropriate communication channels;
- To provide clients with complete, professional and timely answers;
- The activities are specific to the Frontline section.

Requirements:

- The role is available on a one-year fixed- term contract
- Customer orientation, integrity, team spirit;
- Written and verbal communication skills;
- Problem solving skills;
- Preferably completed secondary education (Baccalaureate Diploma);
- English language - preferably advanced level;
- Knowledge of PC operation and MS Office package;
- Availability to work in shifts.

Specifications:

- Headquarters address: Willbrook Platinum (Sos. Bucuresti-Ploiesti no;

- Hybrid model of working;

- Working schedule: Monday-Friday, Shifts: 08:00-14:00, 09:00-17:00, 10:00-18:00

- Fixed-term contract with the possibility to extend/become permanent.

- Career progression.

- Meal vouchers, online benefit application, medical and life insurance.

- Shuttle bus from metro station Aviatorilor to the offices and back, transportation compensation. 

- Access to unlimited training opportunities.