A&H Claims Adjuster, Warsaw
Entry (0-2 years), Middle (2-5 years), Senior (5-10 years), Executive (>10 years)
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A&H Claims Adjuster * Job ID #:129189 * Functional Area:Claims * Estimated Travel Percentage (%):0 * Location(s):Warsaw * * * * * Employment Type:Full Time - Permanent * Education Preferred:Bachelors Degree (or equivalent) * Relocation Provided:No Share * Facebook * Twitter * LinkedInEmail a Friend * Apply withLinkedIn Position Description: The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Express Claims cases by collecting and analyzing data according to policy application and/or contract provisions. Determine whether to accept or deny a claim based on all documentation received. Typical claims include: policy cancelations due to non-pay denial letter required. May be assigned limited number of complexity level segmented claims and back up the manager when necessary. Primary responsibilities include the following: -Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. May require additional contact with other parties (. employer, claimants, third parties such as medical providers, auto repair centers, etc.) as deemed necessary. Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of claim. - Provides timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquires according to company policy and procedures. - Maintains accurate system data and documentation by collecting, recording, analyzing, and summarizing information. - Determines and timely sets appropriate reserves within authority level. - Identify subrogation opportunities and fraud potential and make appropriate referrals. - Provides mentorship to less tenured adjusters. Position Requirements: - Experience and proven proficiency with adjusting the highest level AIG Express Complexity level claims. - Ability to prioritize and multi-task effectively in a fast paced environment. - Ability to communicate information clearly and concisely both verbally and in writing. - Computer proficiency. - Acquiring adjuster licenses or related may be required, depending upon country/jurisdictional requirements. - Requires proficiency in Desk Management, phone 'etiquette' , time management and dealing with difficult customers. About Us: American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 100 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Join our Talent Network at
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