Job details

1st Level Assurance Engineers with French

This job is no longer active, check out similar jobs.
Career level
No experience, Entry (0-2 years)
Employment type
Full time
Spoken languages
French - Advanced
* all languages are compulsory
Number of vacancies

We are looking for our client from Bucharest, one of the leading providers of Information and Communication Technology (ICT), 1st Level Assurance Engineers with French.


  • Fluency and English, you will work in an international environment, with customers and suppliers;


  • The drive to learn and develop in an International Company, you will be trained and you will receive support on a daily basis;


  • Work in Day or Night shift, but should in all cases be capable to do a regular Flexi shift (to cover illness, vacation, training).

Main activities & Responsibilities

  • Monitor, perform troubleshooting, fault acknowledgement and fault analysis;


  • Work with the application for trouble ticket management;


  • Maintain the service delivery level within the agreed SLAs;


  • Follow-up on incidents, registered but not solved, escalated to next level support;


  • Solve standard problems based on the existing procedures;


  • Controls and manages complex technical situations/projects in a calm and professional manner (required to provide technical input in technical conference bridges);


  • Accountable to create a trouble ticket for any fault in the network and takes responsibility that WLA/SLA objectives that are meet;