Last activity: Dec 11, 2018
(Bucharest, 48 ,F)
Available for relocation
Available for business trips
Selected directly by the CEO, self managed one of the company’s subsidiaries - located in Calea 13 Septembrie, Sector 6 - after being hired as a replacement of another colleague who resigned. Performs Front Office and Back Office activities as continuously checking business customer’s database and updating it when necessary, handling direct requests from business and non-business customers but also tasks incoming via email. Operates scanners, printer, cutter-plotter, mapping machines performing copy/print activities and graphic designer tasks. Meets tight deadlines and considerable amount of tasks per day. Performs basic accounting activities as billing, goods reception, stock administration and management. Handles incoming and outgoing calls as necessary. Meticulously checked the store supplies, stocks, ERP system.
Organized in detail the whole store activity after undertaking everything in a messy stage
Discovered problems with stocks and inventory and came up with solving suggestions
Clearly described the products when entering those in the ERP system, once good reception was correctly performed.
Efficiently handled incoming tasks by keeping those that could be done in-house and delegating those that required more time to another locations where the machines worked faster, to keep the customer happy and loyal to the company
Informed customers with sufficient time in advance in case of changes and offered solutions simultaneously
Increased the subsidiary’s efficiency by 20% and incoming by 15%
Hired directly by the Store Director, grew as the best employee in the team. Received payment from the customers by cash, credit card or vouches. Issued receipts, refunds, credits or change due to customers. Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greeted customers entering location. Maintained clean and orderly checkout areas. Established or identified prices of goods and tabulated bills. Solved customers complain wisely. Computed and recorded the total of transactions. Bagged the merchandise. Sorted, counted and wrapped coins and currency.
Being always polite and kind, rarely encountered situations when not having change
Always considered the nicest employee acquired an important number of loyal customers.
Never encountered issues with colleagues or customers.
Proactively helped new colleagues by providing training and helped in shadowing.
Joined the freelance community for extra income but turned into a full time employee. Passionate about reading and writing started project-based to full-time tasks like proofreading, heavy-editing, paraphrasing, RO-EN-RO translation, and expansion.
Wrote articles on various topics as fashion, medicine, traveling, and health for random customers
Advanced in this niche by writing webpage content and press releases for Netsterz Infotech Company using SEO
Became a full-time writer & proofreader for
Correctly maintained the consults registry, illnesses registry, treatment registry, vaccines registry. Early spotted the illness of a patient and closely checked his evolution. Highlighting special cases and carefully treating those together with the doctor. Performing treatments, immunization, biological tests according to the prescription. Offered first aid when needed. Took care of the pregnancy cases and followed up on those until estimated DOB and after. Handling Front Office tasks.
Managed successfully most of the stressful situations, especially when dealing with unqualified workers while performing occupational medicine
Being kind, but not too soft, excellently treated pediatric cases
Indirectly participated in patients retention, due to attitude
Proactively got involved in performing different other tasks
Performed administrative and clinical routine tasks to keep the offices of physicians and other health practitioners running smoothly.
Administrative: answered telephones, greeted patients, updated and filled patients' medical records, filled out insurance forms, handled correspondence, scheduled appointments, arranged for hospital admission and laboratory services, and handled billing and bookkeeping.
Clinical duties: took medical histories and recorded vital signs, explained treatment procedures to patients, prepared patients for examination, and assisted the physician during the examination. Collected and prepared laboratory specimens and performed basic laboratory tests on the premises, disposed of contaminated supplies, and sterilized medical instruments; arranged examining-room instruments and equipment, purchased and maintained supplies and equipment, and kept waiting and examining rooms neat and clean.
Diploma in General Medicine Assistance
Baccalaureate/ Certificate in General Medicine Assistance