Stellendetail

Teamcenter Operations & Support Engineer (m/f/d) — Romania (Remote)

About the Role

We are hiring a Teamcenter Operations & Support Engineer to operate and support our clients’ Teamcenter environments, including Active Workspace. You will ensure stable, secure, and efficient system operations through structured support, proactive maintenance, monitoring, and documentation.

For this role, Teamcenter experience is mandatory. Candidates without Teamcenter experience will not be considered!

This is a fully remote position, and candidates must be based in Romania.

Key Responsibilities

• Process and resolve incidents/requests via

ServiceNow

• Categorize tickets (e.g., interfaces, Active Workspace, T4S, etc.) and manage prioritization/escalation
• Create and maintain knowledge base articles for recurring issues
• Manage Teamcenter license assignments and permissions via ServiceNow requests
• Administer users, groups, roles, and access rights
• Plan and execute regular updates and patches (Windows security updates, Teamcenter, CAD)
• Windows/security updates typically every 4 weeks
• Apply updates in test first, then production
• Maintain compatibility matrices for Teamcenter/CAD/server components
• Perform proactive monitoring (system health, performance, error trends, ticket statistics)
• Run key user meetings every 4 weeks to collect requirements and improve operations
• Maintain complete operational documentation (infrastructure, processes, tools, update procedures)

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Required Skills & Experience

Teamcenter / PLM

• Good understanding of PLM concepts and workflows
• Experience with Teamcenter modules (e.g., Structure Manager, Workflow, Change Management)
• Experience with Teamcenter Active Workspace
• Understanding of Teamcenter landscapes/environments

Operations / Infrastructure

• Experience installing/configuring:
• Databases (Oracle or MS SQL Server)
• Web servers (Tomcat, WildFly, IIS)
• Teamcenter servers and clients
• Patch and upgrade processes, environment maintenance
• Windows/Linux server administration basics
• Networking fundamentals (ports, firewalls, load balancing)
• Virtualization/containers (VMware, Docker)
• Scripting/automation basics

Support & Troubleshooting

• Strong analytical troubleshooting approach and root-cause analysis
• Log file reading and interpretation
• Performance/connectivity troubleshooting
• Ticketing system experience (ServiceNow, Jira, etc.)
• Remote support experience

Communication

• English is the working language (German is a plus)
• Ability to explain technical topics clearly to end users
• Documentation mindset, team-oriented, solution-focused

What We Offer

• Fully remote position based in Romania
• Monthly net salary between 7,000 and 13,000 RON, depending on experience and technical skills
• Long-term cooperation in enterprise PLM operations
• Structured processes and professional tooling
• Career development in Teamcenter and enterprise IT environments

Apply directly and boost your chances of getting noticed — send your application to: