Stellendetail

Requirements

• Minimum 3–5 years of experience in Project Manager roles, preferably in IT projects
• Experience in implementing or replacing a complex IT system (CRM, core system, business applications)
• Experience in financial services, debt collection, banking, leasing, NBFI, or similar fields represents a major advantage
• Good understanding of operational workflows within a debt collection business
• Ability to understand and discuss functional and technical requirements with IT vendors
• Experience working with analysis documentation, functional specifications, test plans, and UAT
• Excellent organizational, planning, and prioritization skills
• Very good communication and meeting facilitation skills
• Analytical thinking and solution-oriented mindset
• Ability to interact effectively with stakeholders at various organizational levels
• Advanced level of English
• Project Management certifications (PMP, PRINCE2, Agile, etc.) represent an advantage

Main Responsibilities

• Coordinates the entire project lifecycle: kick-off, analysis, development, implementation, go-live, and monitoring
• Develops and maintains the project plan (timeline, milestones, resources, dependencies)
• Monitors project progress and manages risks, bottlenecks, and changes
• Follow up project progress and communicate effectively with project team, steering group, and stakeholders.
• Ensures that deliverables meet business requirements and agreed objectives
• Coordinates the collection and documentation of business requirements from all involved departments
• Translates operational requirements into clear and structured functional specifications for the software provider
• Ensures alignment between business needs, technical requirements, and legal/compliance constraints
• Acts as the main point of contact between the company and the software provider
• Coordinates development activities carried out by the provider and monitors adherence to deadlines
• Validates intermediate and final deliverables together with internal stakeholders
• Manages any non-conformities or deviations from the agreed requirements
• Coordinates implementation preparation activities (testing, User Acceptance Testing – UAT, data migration)
• Ensures that users are trained and prepared to use the new system
• Coordinates activities during the go-live period and manages any critical incidents
• Ensures a controlled transition from the old system to the new application
• Monitors application performance during the post-implementation period
• Centralizes user feedback and prioritizes necessary improvements
• Prepares reports, status updates, and presentations for Management and the Board

Benefits

Meal tickets
Hybrid work schedule
Medical insurance
Real opportunities for growth and development within the company