IDEMIA is a world leader in digital security solutions for the mobility space. IDEMIA has always been at the heart of mobility, from the first smart cards to the latest contactless payment technologies which equip millions of smartphones.
Present in the Payment,Telecommunications and Identity markets, IDEMIA offers end-to-end solutions in the Smart Transactions, Mobile Financial Services, Machine-to-Machine, Digital Identity and Transport; Access Control fields.
-Responsible to maintain IDEMIA applications;
-Assists IDEMIA clients by answering their requests and questions;
-Connects remotely to servers in order to gather necessary information, analyze and resolve client's incidents;
-Reports incidents using IDEMIA's ticket tracking tools;
-Maintains communication with customers and support higher levels.
-Customer oriented, focused on problem resolution;
-Advanced level of English;
-Mandatory knowledge of command line Unix standard tools (Linux) and Windows operating systems
-Knowledge of SQL is a plus;
-Team player who is self motivated and can also work independently;
-Willing and able to learn quickly new skills and technologies;
-Willing to work in 12 hours shifts (nights and weekends included), to cover 24/7 operation.
-Degree in Engineering with main focus on computer science and telecommunications;
The compensation package is at a competitive level, related to the competences and performance level.
Extensive training and excellent professional environment.
By sending your application, you agree that your personal data can be used in the recruitment process. All the documents we will request in different steps of the recruitment process will only be used for this purpose.
All staff involved in recruitment and selection are aware that data protection rules apply and that personal information will be treated confidentially.
According to our policy, we will keep your application documents for 6 months.