HELP DESK SUPPORT - multinational company
Einsteiger (0-2 Jahre), Mittlere Stufe (2-5 Jahre)
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For our client, a multinational company in the Fast Moving Consumer Goods (FMCG) field, we are searching for an energic person who will bring his/her contribution to the IT support team.
He/She will :
- Investigate and solve requests from employees related to hardware and software issues
- Document cases for each incident, follow up case Status
- Support all company users in related IT issues
- Install new computer hardware and software accordingly to standard procedures and test their functionality according to operational procedures
- Contribute to user training and make recommendations about system upgrades.
- Good knowledge on Support processes and Workstation support
- Basic understanding of the Network topology & network connectivity(LAN/WAN), switching, routing and Server operations
- Problem Solving Skills
- Strong Customer orientation skills
- English language - advanced
- An international environment open to new ideas and rewarding experiences
- Real possibilities to expand your skills and grow your career
- A competitive salary package
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