French Speaking Customer Service Specialist - IT F
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Our partner is Europe’s leading independent provider of IT infrastructure services with more than 25 years practical IT “know-how” knowledge. In Budapest they operate a shared service centre with more than 500 employees. The company is still growing so they are looking for enthusiastic candidates who would like to start their career at a place where they can develop. Join them now as:
French Speaking Customer Service Specialist - IT Field
As an IT support specialist at our partner you will have to act as first point of contact for the French customers of the company. You will have to log and analyse the incoming IT related problems (. need to reset a new password or the printer is down) and provide trouble shooting in a timely manner. Creating the documentation for the problems, escalating the complex cases and following up the incidents would be also part of your role.
Why you should apply:
It is an ideal place if you are looking for a company that can provide continuous training opportunity and professional development: You may choose from several trainings to keep your knowledge always updated. Our client also have a one year long talent management program which was designed to train the next team leaders of the company. Starting your career as an IT support specialist you may have more options to step to next level: you can improve your technical knowledge to become a 2nd level support specialist. In case you have leading ambitions it is also a great place for you: becoming a mentor, a team leader or a supervisor could be the next step in your career. Our partner’s office is located on the bank of the river Danube, high standard office environment with competitive salary package is waiting for you. They have a truly international team where you can join to the numerous team building activities of the company. You may also have the opportunity to work part-time after the training.
The ideal candidate:
We are looking for candidates with advanced/native French and English language knowledge: you will be in daily contact with the customers via phone and e-mail so speaking the languages on a high level is essential for the role. Customer oriented approach and great communication and problem solving skills are also required. Having a user knowledge of MS Office package is also important, but there is no need for deeper IT knowledge, because our partner company provides a four weeks long training.
Job location: Budapest
For further information, please contact us: