Account Manager (German Speaking)
Einsteiger (0-2 Jahre), Mittlere Stufe (2-5 Jahre), Höhere Stufe (5-10 Jahre), Führungskraft (>10 Jahre)
Anzahl der offenen Stellen
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Job Title Account Manager (German Speaker)
Location Reading, Berkshire
Package Competitive Basic Salary plus Bonus
Fast growth software vendor with offices in Central Reading seek a German speaking Account Manager.
Our client has:
• More thancompanies - from small, simple and direct, to complex, globally implemented programs.
• A highly rated SaaS solution with vision and disruption capabilities.
• Highly successfully team consistently over-achieving
• Fast pace, entrepreneurial environment
• Manage a portfolio of across the DACH territory
• Develop and maintain strong relationships with all customers to protect ongoing revenue stream and identify upsell/cross-sell opportunities.
• Receive new customers and manage them through the implementation process to successfully adoption.
• Assist customers with the integration of the SaaS solution.
• Ability to quickly understand, assess and address customers' challenges and effectively work towards resolution.
• Drive regular account reviews with customers and provide strategies to optimize return.
Experience & Qualifications
• 1-2 years of customer facing account management type role or equivalent with a track record of service excellence.
• Fluent in speaking German
• Proven Account Management skills required in order to create, maintain and enhance customer relationships.
• Excellent writing, listening, and communication skills.
• Excellent telephone etiquette and ability to maintain a professional demeanour.
• A team player capable of high performance and flexibility working in a dynamic environment.
• Ability to work under minimal direction.
• University degree or equivalent work experience.
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